Free standard shipping on all orders to the USA.
Orders to Canada will be shipped via US$65 flat-rate UPS or FedEx International Economy®. This rate covers duty, taxes, handling and freight.
NuDown products are fully warranted to the original owner against manufacturers’ defects in materials & workmanship, for one year. Your satisfaction is our mission…seriously!
If you’re unhappy with your purchase, for any reason, you may return clean, unworn, unwashed and unaltered items with tags for a refund. Returns must be made within 60 days of purchase.
1) Place your NuDown Packing Slip back INSIDE your return package (sadly, too often we receive returns with NO identifying information…please double check this one).
2) Address your return package to:
16475 Bordeaux Dr.
Reno, NV USA 89511
3) For your own protection, please use a service requiring a signature upon receipt at NuDown.
To deliver the best value to you, NuDown operates consumer-direct only. Please use email to correspond with our customer service team – firstname.lastname@example.org. Thank you.